Reglamento para Atención de Solicitudes de Usuarios Ersaps
Resumen
Este reglamento establece el procedimiento para que ERSAPS atienda las solicitudes y reclamos de usuarios de agua potable y alcantarillado en Honduras. Define derechos y obligaciones de usuarios y prestadores, regulando conexiones, medición, facturación, suspensión y corte de servicios, con plazos específicos y criterios claros para resolver conflictos.
Texto completo
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